Last updated: November 2026
Terms of Service
These terms apply to the cross-border network acceleration subscription service provided by VPNLanLan. Before using the service, please review its scope, account responsibilities, and usage restrictions. If you have questions, contact us through a support ticket in the user panel. If you do not agree to these terms, stop using the service and handle any existing subscription under the applicable policies.
Service Scope
VPNLanLan provides international route connections and subscription management, with support for Windows / macOS / iOS / Android / Linux. Get clients, configure subscriptions, and manage orders through the user panel. The service does not include third-party website accounts, membership benefits, or content licenses.
Monthly subscription traffic resets each month on the activation date. When you upgrade mid-cycle, the price difference is converted into the remaining days. Traffic packages remain available until used and never expire. See the pricing page and order confirmation for current prices and traffic allowances. Review the billing method before confirming your order.
Account and Subscription Rules
No email address is required; you can register with a username and password. Keep your login details and subscription links secure. Do not publicly post, sell, rent, or transfer your account, or share your subscription with others. Subscription links act as access credentials and should not be submitted to public pages or untrusted tools.
There is no limit on the number of devices online at the same time, for devices used by the account holder. This does not permit distributing access to others, reselling the service, or setting up a public proxy. Manage your authorized devices. If credentials are exposed or used unexpectedly, change your password promptly and submit a support ticket to review subscription access.
Acceptable Use
You must comply with the laws and regulations applicable where you are located and in the regions where you use the service, as well as the terms of any platforms you access. Do not use the service for fraud, infringement, distributing unlawful content or malware, unauthorized access, or other illegal activity.
Do not use the service to launch network attacks, conduct malicious scans, send spam, disrupt other users' connections, or attempt to obtain another person's account, credentials, or non-public data. You are responsible for ensuring that you have legal authorization for the content you handle and the access activity you perform. Network connectivity does not grant permission for any particular use.
Availability and Scope of Responsibility
Connection quality depends on factors such as your local network, device configuration, carrier routing, the status of destination platforms, and maintenance. VPNLanLan does not guarantee that a particular route will remain available, that speeds will remain fixed, or that third-party platforms will always be accessible. Route changes and maintenance may affect connections. If an issue occurs, check your local network first, then report it through a support ticket.
Third-party content, account reviews, and regional licensing are controlled by the relevant platforms. Back up important information and do not rely on this service as the only connection for critical operations. To the extent permitted by applicable law, the service is not liable for external failures beyond its reasonable control or any resulting indirect loss. This clause does not limit liability that cannot legally be excluded.
Suspension and Account Termination
If the service is used unlawfully, resold or shared, used to attack systems, or accessed with stolen credentials, VPNLanLan may suspend the relevant connection or restrict account access based on the risk and investigate the matter. Any measures taken should be proportionate to the risk. The service may be terminated if serious or ongoing violations are confirmed.
If you disagree with the outcome, submit your order information and a necessary explanation through a support ticket. Do not provide your password or complete subscription link. Termination does not affect any liability required by law. You may request a full refund without giving a reason within 30 days of your first payment. See the refund policy for details.
Changes to These Terms and Notices
VPNLanLan may update these terms to reflect service adjustments, technical changes, or legal requirements, and will show the update month on this page. Changes affecting important user rights will be announced on the website or in the user panel. They will not retroactively diminish rights already acquired under applicable law.
Continuing to use the service after changes take effect means you accept the applicable updated terms. If you do not accept them, you can stop using the service and submit a support ticket to ask how your existing subscription will be handled. See the Privacy Policy for details on personal information. If any provision is found invalid, the remaining provisions will continue to apply to the extent permitted by law.